SUMMER FRIDAYS

Read frequently asked questions for Summer Fridays. Find information about orders, shipping and returns, general questions about products, and more.

Summer Fridays | Help & FAQs

How do I check the status of my order?

Can I modify or cancel my order?

What credit cards do you accept?

What should I do if my order is missing or something is wrong?

ORDERS

How much is the sales tax? (USA orders)

Is shopping on SummerFridays.com secure?

How do I place a return or exchange?

How much does shipping cost? (USA orders)

How will my order be shipped? (USA orders)

How long will it take to ship? (USA orders)

Does Summer Fridays Ship Internationally?

What items can ship Internationally?

SHIPPING & RETURNS

How do I join?

How do I earn/redeem points?

How do the Loyalty Tiers work?

How does Refer A Friend Work?

What can points be redeemed for?

How do I earn points for leaving a review?

When do new points post to my account?

How do I get my shipping offer?

How do I get my birthday and tier entry gifts?

How can I get early access to sales + new products?

I’m in the Golden Hour Mode Tier. How can I get my exclusive reward?

Can I combine points with an additional discount code?

Do my points expire?

What happens to my points if I return a purchase?

What if I have questions about my rewards?

Are points and promo codes transferrable?

SELF-CARE CLUB

What products are eligible to be recycled?

How do I prepare my products for recycling?

Can I return more than 5 empties?

How long does it take to receive the e-gift card?

Are international customers eligible to participate?

Can I only ship back empties purchased from SummerFridays.com?

How do I receive a return label?

RECYCLING

How do I sign up for subscriptions?

How does the subscription program work?

Can I use a promo code or redeem points with my subscription order?

How do I change, skip, or cancel my subscription order?

Can I use AfterPay for a subscription?

Can I return or exchange my subscription order?

What products are available for subscription?

What is the deadline to make changes to my order?

Can I expedite shipping for my auto-replenish order?

How do I edit my shipping address?

How will I know when my order will ship?

How often will my orders ship?

How does billing work?

How do I update my billing information?

How do I change my charge date?

If I change my next charge date, will it change my order frequency?

How do I combine items to be in the same order?

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Categories

ORDERS

SHIPPING & RETURNS

SELF-CARE CLUB

RECYCLING

SUBSCRIBE + SAVE